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Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry (RQF)

Keeping Watch with Confidence

The CCTV Operator, licensed by the Security Industry Authority (SIA), plays a vital role in monitoring and protecting public spaces. This qualification is essential for individuals who wish to work as CCTV Operators in the UK.

These professionals are tasked with observing public areas through surveillance systems, ensuring public safety, identifying suspicious activity, and supporting emergency services with evidence-based monitoring.

What is CCTV Public Space Surveillance?

CCTV Operators work in control rooms using camera technology to oversee and record activities in public and private environments. This includes:

Town centres and public transport hubs
Retail parks and shopping centres
Sports venues and large-scale events
Hospitals, schools, and residential sites

They are the eyes behind the scenes—watching, recording, and responding in real time to ensure the safety of people, assets, and infrastructure.

Control Room Operations

CCTV operators are responsible for continuous monitoring, real-time incident detection, and coordinating with emergency services when required.

Modern CCTV operations increasingly integrate AI analytics and smart detection systems requiring skilled operators.

Course Description

We aim to provide high-quality training at an affordable rate, ensuring you meet the necessary legal requirements without compromising on professionalism and depth of instruction.

General Information About CCTV Operator Course

Guided Learning Hours:31
Credit Value:3
Duration:3 Days
Price:£350
Assessment:Multiple-choice & Practical

Who Should Take This CCTV Course?

This qualification is ideal for anyone wishing to work as a CCTV Operator in public space surveillance. It's also beneficial for:

Aspiring control room staff
Security officers seeking to enhance their skillset
Event security professionals
Individuals working in facilities management or loss prevention

Qualification Overview

This Level 2 Award has been designed to meet the SIA's mandatory requirements for working in public space surveillance using CCTV systems. It equips learners with the fundamental knowledge and practical skills needed for operational CCTV roles.

Unit TitleLevelGLHCredit
Working in the Private Security Industry2171
Working as a CCTV Operator2131
Practical Use of CCTV Systems221
Total-323

Entry Requirements

To enrol in this course, you must:

Be 18 years old or over
Hold a valid photo ID and proof of address (required on the first day)

Note: This course has minimal entry requirements, making it accessible for those new to the security industry.

What You Will Learn

Roles and responsibilities of a CCTV operator
CCTV codes of practice, operational procedures, and legislation
Importance of data protection and freedom of information regulations
Monitoring and surveillance techniques
Incident response and evidence handling
Effective communication with emergency services and other stakeholders
Practical use of CCTV systems in a controlled environment

Licensing and Next Steps

Upon successful completion of the course, you will receive a certificate that allows you to apply for the SIA CCTV (Public Space Surveillance) licence.

With this licence, you can work as a CCTV operator legally across the United Kingdom.

Refresher Training & Renewal

SIA licence renewal is required every 3 years
Currently no formal refresher course required
CPD (Continuing Professional Development) strongly recommended
Cybersecurity and AI trends modules available to stay updated

Recommended: Stay updated with changes in legislation, technology, and surveillance ethics through our CPD and cybersecurity modules.

Location & Delivery Format

Location

London Training Centre

Delivery

Classroom-based with hands-on use of live CCTV systems

Enrol Today

Take the first step towards a rewarding career in public safety and surveillance.

Skydatasol Security — Keeping Watch with Confidence

Train professionally. Operate ethically. Protect effectively.

Let Skydatasol Security prepare you for the future of surveillance.